FE Overview

Facility Engineers (FEs) are responsible for configuring their facility's Landline setup. This includes creating positions, arranging channel grids, setting up consolidation hierarchies, and managing shout lines.

What is a Facility Engineer?

A Facility Engineer (FE) is a staff member designated to configure and maintain their facility's Landline setup. FEs have access to administrative tools that regular controllers do not.

FE Responsibilities

Accessing FE Mode

From the Login Screen

  1. On the login screen, look for the gear icon in the bottom-right corner
  2. Click the gear icon to open the FE authentication dialog
  3. Enter the facility's FE password
  4. Click Login
+----------------------------------------+
|            LOGIN SCREEN                 |
|                                         |
|    [CID Field      ]                    |
|    [Facility ▼     ]                    |
|    [Training Toggle]                    |
|                                         |
|         [ Connect ]                     |
|                                         |
|                             [ X ]       |
|                                  ^      |
|                                  |      |
|                        FE Access ⚙️    |
+----------------------------------------+
FE Password
Each facility has its own FE password. Contact your facility's ATM or TA if you need the password.

The FE Panel

After successful authentication, the FE Panel opens in a dedicated window. This panel provides access to all facility configuration tools.

FE Panel Layout

+----------------------------------------------------------+
| Landline FE Panel    ZNY - New York ARTCC    [Logout] [X]|
+----------------------------------------------------------+
| Channels | Positions | Consolidation | Shout Lines | ... |
+----------------------------------------------------------+
|                                                          |
|                   [Tab Content Area]                     |
|                                                          |
+----------------------------------------------------------+

Title Bar

FE Panel Tabs

The FE panel has six tabs (five for regular FEs, six for superadmins):

Tab Purpose Layout
Channels Visual grid editor for arranging channel buttons Full-width with sidebar
Positions Create and edit ATC positions List + Editor split
Consolidation Configure offline call routing hierarchy Full-width tree view
Shout Lines Set up inter-facility coordination lines List + Editor split
Pages Rename pages and configure fun settings Full-width
Facilities Manage all facilities (Superadmin only) List + Editor split

Superadmin Access

Superadmins have elevated privileges that allow them to manage all facilities in the system.

Superadmin Indicators

Superadmin Capabilities

Superadmin Responsibility
Deleting a facility removes ALL associated positions, channels, and shout lines. This action cannot be undone.

Common Workflows

Setting Up a New Position

  1. Go to Positions tab
  2. Click + New Position
  3. Fill in the position details (callsign, display name, short name)
  4. Save the position
  5. Go to Channels tab
  6. Drag the position from the sidebar to the grid

Configuring Consolidation

  1. Go to Consolidation tab
  2. View the tree hierarchy
  3. Drag positions to set parent-child relationships
  4. When a child position is offline, calls route to the parent

Creating a Shout Line

  1. Go to Shout Lines tab
  2. Click + New Shout Line
  3. Select the target facility and position
  4. Configure the display name, color, and pages
  5. Enable Bidirectional to create a matching reverse shout line

Logging Out of FE Mode

Click Logout in the title bar to exit FE mode. This returns you to the login screen.

Next Steps

Learn about each FE tool in detail: