Shout Lines

Shout lines enable quick coordination between facilities. They appear on the grid like regular channels but ring positions at another facility.

What are Shout Lines?

Shout lines are inter-facility communication buttons. When you click a shout line, it rings positions at the target facility, allowing quick coordination without knowing specific callsigns.

Example: ZNY has a shout line to ZBW

    ZNY Controller                    ZBW Facility
    +------------+
    |    ZBW     |  ───[SHOUT]───►   All ZBW positions ring
    |   (red)    |                    (or specific position)
    +------------+

Bidirectional shout lines work both ways:

    ZNY                               ZBW
    +------------+                    +------------+
    |    ZBW     |  ◄──────────────►  |    ZNY     |
    +------------+                    +------------+
            

Shout Lines Tab Layout

+----------------------+----------------------------------------+
| + New Shout Line     |  New Shout Line                        |
|----------------------|                                        |
| [Search...]          |  Target Facility: [ZBW - Boston ▼]    |
|                      |  Target Position: [All positions ▼]    |
| ZBW (←→)             |                                        |
|   Boston Center      |  Display Name: [ZBW Shout        ]     |
|   [Delete]           |  Short Name:   [ZBW              ]     |
|----------------------|                                        |
| ZLA (→)              |  Color: [■][■][■][■][■][...]           |
|   Los Angeles Center |                                        |
|   [Delete]           |  Pages: [✓ Main] [✓ Page 2] [ Page 3]  |
|----------------------|  Grid Positions:                       |
| ...                  |    Main: [11]                          |
|                      |    Page 2: [11]                        |
|                      |                                        |
|                      |  Ring Time: [30] seconds               |
|                      |  [✓] Bidirectional                     |
|                      |                                        |
|                      |  [Cancel]           [Create]           |
+----------------------+----------------------------------------+
     Shout Line List                  Shout Line Editor
            

Creating a Shout Line

1. Click + New Shout Line
2. Select the Target Facility
3. Optionally select a Target Position
4. Configure display name, color, and pages
5. Enable Bidirectional if you want a reverse shout line
6. Click Create

Shout Line Fields

Color Presets

Click a preset color or use the color picker for a custom color:

Target Position Options

All Positions (Facility-Wide)

Leave Target Position empty to ring all online positions at the target facility. Useful for general coordination.

Specific Position

Select a specific position to ring only that position. Useful for:

• TMU coordination
• Supervisor contact
• Specific sector handoffs

Bidirectional Shout Lines

When Bidirectional is enabled:

• A matching shout line is automatically created at the target facility
• Both facilities can call each other using their respective shout buttons
• The reverse shout line uses the same settings (mirrored names)

Bidirectional shout lines are shown with a double arrow indicator (←→) in the list.

Grid Position per Page

Shout lines can appear on multiple pages at different grid positions:

1. Select multiple pages using the checkboxes
2. Set the grid position (0-11) for each selected page
3. Grid positions are independent per page

Editing Shout Lines

Click a shout line in the list to edit it. You can modify:

• Display Name
• Short Name
• Color
• Pages and grid positions
• Ring Time

Cannot be changed: Target Facility, Target Position, Bidirectional setting.

Deleting Shout Lines

1. Click the shout line in the list
2. Click the Delete link
3. Confirm the deletion

List Indicators

Related Topics

• Channel Grid Editor - Shout lines appear alongside channels
• Making Calls - How shout lines work for users