Quick Start Guide
Make your first call in under 5 minutes. This guide covers the essentials to get you communicating with other controllers.
The Three Click Actions
Each call action has a unique tone that you'll become familiar with over time. Before anything else, learn these three ways to communicate:
| Action | Click | What Happens |
|---|---|---|
| CALL | Left Click | Standard two-way call - recipient must accept |
| OVERRIDE | Shift + Click | Immediate connection - use for urgent messages |
| MONITOR | Ctrl + Click | Silent listening - they can't hear you |
Remember These!
These click combinations work on any channel button in the grid. Hover over a channel to see the tooltip reminder.
These click combinations work on any channel button in the grid. Hover over a channel to see the tooltip reminder.
Step 1: Making Your First Call
- Find an online channel - Look for a channel with a green dot and colored border (indicating someone is logged in)
- Click the channel - Left-click to initiate a standard call
- Wait for them to answer - You'll hear a dialing tone (every 5 seconds)
- Talk! - Once they accept, speak normally
Manual Dialing
Similar to real-world ATC landline systems, you can dial any position so long as they are online and you know their position ID (This should match the CRC Controller List) using the
Similar to real-world ATC landline systems, you can dial any position so long as they are online and you know their position ID (This should match the CRC Controller List) using the
dialer in the top right of the toolbar. If you don't know their Position ID, you may also use the directory.
Step 2: Receiving Calls
When someone calls you:
- You'll hear an incoming call alert (each method of calling (call/override/monitor) has a unique tone associated with it.
- The call appears in the Pending Calls panel on the right
- Click Accept to answer, or Reject to decline
Ring Countdown
Calls ring for a limited time (default: 30 seconds). If you don't answer, the call ends automatically.
Calls ring for a limited time (default: 30 seconds). If you don't answer, the call ends automatically.
Step 3: Ending Calls
To end an active call, click the red End Call button in the Active Call panel.
Step 4: Using Override
Override is for urgent situations where you need immediate communication:
- Shift + Click on the target channel
- Connection is immediate - no waiting for acceptance
- Both parties can speak and hear each other
- Target sees an "OVERRIDE" notification
Use Override Sparingly
Override interrupts the target controller immediately (including any current coordination call they may be on.) Reserve it for time-critical coordination like traffic conflicts, go-arounds, etc.
Override interrupts the target controller immediately (including any current coordination call they may be on.) Reserve it for time-critical coordination like traffic conflicts, go-arounds, etc.
Step 5: Using Monitor
Monitor lets you listen silently to check if a controller is busy:
- Ctrl + Click on the target channel
- You can hear them, but your microphone is muted
- Target sees a "MONITOR" notification
- Useful before calling to avoid interrupting radio transmissions
Quick Reference
| I want to... | Do this... |
|---|---|
| Call someone | Click their channel button |
| Answer a call | Click Accept in Pending Calls |
| End a call | Click red End Call button |
| Override someone | Shift + Click their channel |
| Monitor someone | Ctrl + Click their channel |
| Put call on hold | Click Hold button in Active Call |
| Transfer a call | Click Transfer button, select destination |
| Change audio settings | Click gear icon in control panel |
Understanding the Interface
┌────────────────────────────────────────────────────────────┐
│ [Pin] [Dialer] Title Bar [_][X] │
├────────────────────────────────────────┬───────────────────┤
│ PAGE NAME 1/3 │ Active Call │
│ ┌─────┐┌─────┐┌─────┐┌─────┐│ │
│ │ CH1 ││ CH2 ││ CH3 ││ CH4 ││ JFK_TWR 0:42 │
│ └─────┘└─────┘└─────┘└─────┘│ [Hold] [End] │
│ ┌─────┐┌─────┐┌─────┐┌─────┐├───────────────────┤
│ │ CH5 ││ CH6 ││ CH7 ││ CH8 ││ Pending Calls │
│ └─────┘└─────┘└─────┘└─────┘│ │
│ ┌─────┐┌─────┐┌─────┐┌─────┐│ LGA_TWR CALL │
│ │ CH9 ││CH10││CH11││CH12││ [Accept][Reject] │
│ └─────┘└─────┘└─────┘└─────┘│ │
├────────────────────────────────────────┴───────────────────┤
│ [🎤] ════════ [⚙] ● JFK_GND (You) │
└────────────────────────────────────────────────────────────┘
│ Facility Grid (4x3) │ Call Panels │
│ Click = Call │ Shows active & │
│ Shift+Click = Override │ pending calls │
│ Ctrl+Click = Monitor │ │
└───────────────────────────┴───────────────────┘
Next Steps
You now know the basics! Explore these pages for more details:
- The Main Window - Detailed interface documentation
- Making & Receiving Calls - Complete call workflow
- Transfers & Conferences - Multi-party coordination
- Settings - Audio configuration and preferences