Quick Start Guide

Make your first call in under five minutes.

Two Ways to Click

Your FE sets each channel's ring type. A regular click uses that ring type; Ctrl+Click always starts a Monitor.

Click What Happens
Click Dial (rings) or Override (instant), depending on the channel type.
Ctrl + Click Monitor — silent listen.
Tooltip tells you
Hover a channel to see "Click to call" or "Click to override" — that's the channel's configured ring type.

Step 1: Make Your First Call

  1. Find an online channel (green dot, colored border).
  2. Click it.
  3. Wait for the target to accept. A dialing tone plays while you wait.
  4. Talk.

Step 2: Answer a Call

  1. You'll hear a ring and see the call in the Pending Calls panel.
  2. Click Accept to answer or Reject to decline.
Ring timeout
Calls ring for a limited time. If you don't answer, the call ends automatically.

Step 3: End a Call

Click the red End button in the Active Call panel.

Step 4: Override

If a channel is set to Override, clicking it connects you instantly — no ringing. An override tone plays on both sides, and any active call on the recipient's end is put on hold until you hang up. Use for time-critical coordination.

Step 5: Monitor

Ctrl + Click any channel to listen silently. Useful to check if a controller is mid-transmission before you call them.

Quick Reference

I want to... Do this
Call someone Click their channel.
Answer a call Click Accept in Pending Calls.
End a call Click End in the Active Call panel.
Monitor someone Ctrl + Click their channel.
Hold a call Click Hold in the Active Call panel.
Transfer a call Click Transfer, pick a destination.
Change audio Click the gear icon in the control panel.

Next Steps