First Login
This guide walks you through logging into Landline for the first time. The login process varies depending on whether you're connecting in Live mode or Training mode.
The Login Screen
When you launch Landline, you'll see the login screen with several controls:
┌─────────────────────────────────────┐
│ [X] │ ← Close button (top-right)
│ Landline │
│ Virtual ATC Coordination │
│ │
│ ┌───────────────────────────────┐ │
│ │ Facility [Dropdown ▼]│ │ ← Facility selector
│ └───────────────────────────────┘ │
│ │
│ ┌───────────────────────────────┐ │
│ │ VATSIM CID │ │ ← CID input
│ │ Enter your CID │ │
│ └───────────────────────────────┘ │
│ │
│ ┌───────────────────────────────┐ │
│ │ [ Connect ] │ │ ← Login button
│ └───────────────────────────────┘ │
│ │
│ You must be logged into VATSIM │
│ │
│ [🎓] [⚙] │
│ ↑ ↑ │
│ Training Mode FE Access │
└─────────────────────────────────────┘
Login Screen Elements
| Element | Location | Description |
|---|---|---|
| Close Button | Top-right (inside form) | X icon to close the application |
| Facility Dropdown | Top of form | Select your facility (e.g., ZAB - Albuquerque Center) |
| CID Input | Middle of form | Enter your VATSIM CID (numeric only) |
| Training Mode Toggle | Bottom-left corner | Graduation cap icon - toggles training mode |
| FE Access Button | Bottom-right corner | Gear icon - opens FE admin login |
Live Mode Login
Live mode connects you to the real Landline network with other controllers.
Prerequisites
- You must be connected to VATSIM with your ATC client
- Your callsign on VATSIM must match a position configured for your facility
Steps
- Select Facility: Choose your facility from the dropdown (e.g., "ZAB - Albuquerque Center")
- Enter CID: Type your VATSIM CID in the input field
- Click Connect: Press the Connect button
Position Auto-Detection
In Live mode, Landline automatically detects your position based on your VATSIM callsign. If you're logged in as
In Live mode, Landline automatically detects your position based on your VATSIM callsign. If you're logged in as
ABQ_TWR, Landline will assign you to the Albuquerque Tower position (if configured).
What Happens Next
If your callsign matches a configured position:
- You'll be assigned to that position
- The main window opens showing the facility grid
- Other controllers can now see you online and call you
Callsign Must Match
If your VATSIM callsign doesn't match any configured position, login will fail with an error. Contact your Facility Engineer if your position isn't set up.
If your VATSIM callsign doesn't match any configured position, login will fail with an error. Contact your Facility Engineer if your position isn't set up.
Training Mode
Training mode allows you to use Landline without being connected to VATSIM. This is useful for:
- Learning the interface before going live
- Practicing coordination procedures
- Facility Engineers testing configurations
- Training sessions with multiple controllers
Enabling Training Mode
- Click the graduation cap icon in the bottom-left corner
- The icon turns yellow and "Training Mode" appears below the form
- A new Position dropdown appears in the form
Training Mode Login Steps
- Enable Training Mode: Click the graduation cap icon
- Select Facility: Choose your facility from the dropdown
- Enter CID: Enter any CID (not validated in training mode)
- Select Position: Choose which position you want to log in as
- Click Connect: Press the Connect button
Training Mode Isolation
Training mode users are completely isolated from live users. You can only communicate with other training mode users at the same facility.
Training mode users are completely isolated from live users. You can only communicate with other training mode users at the same facility.
FE Access
Facility Engineers can access the administration panel directly from the login screen:
- Click the gear icon in the bottom-right corner
- The form changes to request the FE password
- Select your facility
- Enter the FE password (or superadmin password for full access)
- Click "Open FE Panel"
A "Back to Controller Login" link appears to return to the normal login screen.
See FE Overview for details on administration features.
Common Login Issues
| Error | Cause | Solution |
|---|---|---|
| "No facilities available" | Cannot connect to server | Check your internet connection |
| "Position not found" | Your callsign doesn't match any position | Verify your VATSIM callsign or contact FE |
| "Not connected to VATSIM" | VATSIM session not detected | Ensure you're online on VATSIM first |
| "Invalid password" | Wrong FE password | Contact your facility administrator |
Next Steps
After logging in:
- Quick Start Guide - Make your first call in minutes
- The Main Window - Detailed interface documentation